At MadFeet Footwear, your satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help.
Returns
- You may return eligible products within 7 days of delivery.
- Items must be unused, unworn, and in their original packaging with all tags intact.
- Products showing signs of wear, damage, or alteration will not be accepted.
- Certain items such as sale/discounted products or customized orders are not eligible for return.
Return Process
- Contact us at mail@madfeetfootwear.com or call +91 88726 62175 within the return period.
- Provide your order number, product details, and reason for return.
- Once approved, ship the product back to our return address.
- You will be responsible for return shipping costs unless the item was defective or incorrect.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 7–10 business days to your original payment method.
- Shipping charges are non-refundable.
Exchanges
- We only replace items if they are defective, damaged, or delivered in the wrong size/style.
- To request an exchange, contact us within 7 days of receiving your order.
Non-Returnable Items
- Sale or clearance items
- Gift cards
- Customized products
Note: MadFeet Footwear reserves the right to update this policy at any time without prior notice.
📩 Contact Us
Email: mail@madfeetfootwear.com
Phone: +91 88726 62175